Payment Policy

Effective Date: January 17, 2025

At DivineGoldd, we are committed to providing a secure, seamless, and convenient shopping experience for our customers. This Payment Policy outlines the payment methods we accept, the process for completing payments, and other important information regarding your transactions.

By making a purchase on our website divinegoldd.com, you agree to the terms of this Payment Policy.

1. Accepted Payment Methods

We accept the following payment methods for all purchases on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can also use PayPal for secure and easy transactions. If you choose to pay with PayPal, you will be redirected to the PayPal website during checkout to complete your payment.

  • Other Payment Methods: We may introduce additional payment methods in the future. Please check our website during checkout for any available options.

2. Payment Process

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This confirms that we have received your order, but it does not constitute acceptance of the order. Your order will be processed once payment has been successfully authorized.

  • Payment Authorization: After you enter your payment details and submit your order, we will verify and authorize the payment. This may include a verification step with your bank or payment provider. Once the payment is authorized, your order will be processed and shipped.

  • Security: We take the security of your payment information seriously. All payment transactions are processed through secure channels, such as SSL encryption, to ensure your data is protected during transmission. However, we cannot guarantee the absolute security of your information.

3. Billing Information

When you make a purchase, you will be asked to provide accurate billing information, including your name, address, and payment details. You are responsible for ensuring that all information provided is correct. We may cancel or delay your order if the billing information does not match the information on file with your payment provider.

4. Order Processing and Payment Timing

  • Immediate Payment: Full payment is required at the time of purchase. Orders will not be processed or shipped until payment has been received and successfully authorized.

  • Payment Authorization: Your payment will be authorized immediately, but it may take 1-2 business days for the transaction to appear in your account, depending on your payment provider.

5. Sales Tax

Sales tax will be added to your order based on your shipping address and the applicable tax rate in your location. The total price, including any taxes, will be displayed at checkout before you confirm your order.

6. Currency

All payments are processed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may convert the total amount to your local currency. Please be aware that currency conversion fees or foreign transaction fees may apply, depending on your payment method.

7. Currency Exchange and Additional Fees

  • International Orders: If you are ordering from outside the United States, please note that additional customs duties, taxes, and fees may be imposed by your country’s authorities upon delivery. These charges are the responsibility of the customer and are not included in the total cost shown at checkout.

  • Currency Conversion: Your payment provider may apply currency conversion fees when processing your order if you are purchasing from a country outside of the United States. Please check with your bank or payment provider for more details on potential fees.

8. Payment Declines and Errors

If your payment is declined or there is an error during the payment process, we will notify you as soon as possible. You may be asked to provide alternate payment information or contact your payment provider to resolve the issue. We reserve the right to cancel or delay orders in the event of payment issues.

9. Refunds

Refunds will be issued to the original payment method used at checkout once the return process is complete and your returned item is approved. Please refer to our Refund and Returns Policy for more details on how refunds are handled.

10. Changes to the Payment Policy

We reserve the right to modify, update, or change this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about any changes.

11. Contact Us

If you have any questions regarding our payment methods, or if you encounter any issues with your payment, please feel free to contact us:

DivineGoldd
1743 Bird Street, Glenwood, New Mexico, United States
Phone: 505-539-0267
Email: info@divinegoldd.com
Website: divinegoldd.com

We value your business and are dedicated to ensuring a smooth and secure payment experience with DivineGoldd. Thank you for shopping with us!