Privacy Policy

Effective Date: January 17, 2025

At DivineGoldd, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website divinegoldd.com, make a purchase, or interact with us in other ways.

By using our website and purchasing our products, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information when you interact with us: personal information and non-personal information.

  • Personal Information: When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect personal details such as:

    • Name
    • Shipping and billing address
    • Email address
    • Phone number
    • Payment information (credit card or PayPal details)

  • Non-Personal Information: We also collect non-personal information automatically when you visit our website. This includes:

    • IP address
    • Browser type
    • Device type
    • Pages visited on our website
    • Time spent on our site
    • Referring website or search engine

This data is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • Order Processing and Fulfillment: To process and fulfill your orders, including shipping and customer service.
  • Communication: To send order updates, promotional emails (if you subscribe), and respond to inquiries or concerns.
  • Improving Our Website: To analyze site traffic and improve the functionality and user experience of our website.
  • Marketing: To send you promotional offers, news, or information about our products that may interest you, but only if you have opted-in to receive such communications.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data. These measures include:

  • Using SSL (Secure Sockets Layer) encryption technology to protect sensitive information during transmission.
  • Restricting access to your personal information to authorized personnel only.
  • Regularly reviewing our data protection practices to ensure they are up to date.

Despite our efforts to safeguard your information, please be aware that no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, shipping, or marketing (e.g., credit card processors, email marketing platforms).
  • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while browsing our website. Cookies help us remember your preferences, improve website performance, and personalize your shopping experience. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

As a customer, you have the following rights with respect to your personal information:

  • Access and Correction: You can access, update, or correct the personal information you’ve provided to us by logging into your account or contacting us directly.
  • Opt-Out: If you no longer wish to receive marketing emails from us, you can opt-out by clicking the “unsubscribe” link in the email or contacting us at info@divinegoldd.com.
  • Deletion of Data: You can request the deletion of your personal information, subject to applicable laws and our data retention policies.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated effective date will be indicated at the top of the page. Please review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

DivineGoldd
1743 Bird Street, Glenwood, New Mexico, United States
Phone: 505-539-0267
Email: info@divinegoldd.com
Website: divinegoldd.com

Thank you for trusting DivineGoldd with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.