Terms and Conditions

Effective Date: January 17, 2025

Welcome to DivineGoldd! By accessing and using our website divinegoldd.com, placing an order, or making any purchase, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of the website, purchases, and other services provided by DivineGoldd.

If you do not agree to these terms, please do not use this website or make any purchases.

1. General Information

  • Company Information: The website is operated by DivineGoldd, a jewelry retailer located at 1743 Bird Street, Glenwood, New Mexico, United States.
  • Eligibility: You must be at least 18 years of age or the legal age in your jurisdiction to make a purchase on this site. If you are under the age of 18, you must have permission from a parent or guardian to use this website.

2. Use of the Website

  • User Account: You may create an account on our website to streamline the checkout process. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities under your account. Please notify us immediately if you suspect any unauthorized use of your account.

  • Website Content: All content on this website, including product descriptions, images, logos, text, and other materials, is owned by DivineGoldd or used under license. You may not copy, reproduce, or distribute any content from this site without express written permission from DivineGoldd.

  • Prohibited Use: You agree not to use this website for any illegal or unauthorized purpose, including but not limited to violating any intellectual property rights, distributing harmful content, or attempting to interfere with the website’s functionality.

3. Products and Pricing

  • Product Information: We strive to ensure that product descriptions, images, and pricing on our website are accurate. However, we do not guarantee that all content is error-free. In the event of a mistake regarding pricing, availability, or other product details, we reserve the right to correct the error and notify customers before processing orders.

  • Pricing: All prices are in U.S. Dollars (USD) and exclude taxes, shipping charges, or additional fees, unless otherwise stated. Prices are subject to change without notice. The total cost of your order will be displayed before checkout, including applicable taxes and shipping fees.

4. Order and Payment

  • Order Confirmation: When you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of the order. Acceptance occurs once we process and ship your order.

  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover) and PayPal for payment. By submitting payment information, you authorize DivineGoldd to charge your chosen payment method for the total order amount.

  • Cancellations: Once an order is placed and payment is processed, we begin preparing your order immediately. If you need to cancel your order, please contact us as soon as possible. Cancellations may only be accepted within 24 hours of the order being placed. If your order has already been processed or shipped, cancellations may not be possible.

5. Shipping and Delivery

  • Shipping: We offer a variety of shipping options for both domestic and international orders. Shipping costs and delivery times will be calculated at checkout. For more details, please refer to our Shipping Policy.

  • Order Delays: While we strive to process and ship orders promptly, DivineGoldd is not responsible for delays caused by the shipping carrier, weather conditions, customs processing (for international orders), or other unforeseen factors.

6. Returns and Refunds

  • Returns: We want you to be satisfied with your purchase. If you are not satisfied, we accept returns on most items within 30 days of receipt, subject to our Refund and Returns Policy.

  • Refunds: Once we receive your returned item and confirm its condition, we will issue a refund to the original payment method. Please refer to our Refund and Returns Policy for more details on eligibility and the return process.

7. Privacy and Security

  • Privacy: Your privacy is important to us. We collect and use your personal information only as described in our Privacy Policy. By using our website, you consent to our collection and use of your personal data as outlined in the Privacy Policy.

  • Security: We take appropriate security measures to protect your personal information, including using SSL encryption for secure transactions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

8. Intellectual Property

  • Ownership: All content on this website, including logos, images, designs, and product descriptions, is the property of DivineGoldd and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute our content without our permission.

9. Limitation of Liability

  • Limitation: To the maximum extent permitted by law, DivineGoldd is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or your purchase of products.

  • Product Liability: We strive to ensure that our products meet high standards of quality. However, we are not liable for any injuries or damages caused by misuse or improper handling of our jewelry.

10. Governing Law and Dispute Resolution

  • Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the state of New Mexico, United States, without regard to its conflict of law principles.

  • Dispute Resolution: Any disputes arising from or relating to these terms will be resolved through binding arbitration rather than in court, except where applicable law requires otherwise.

11. Changes to Terms and Conditions

  • Modifications: DivineGoldd reserves the right to change, modify, or update these Terms and Conditions at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review these terms regularly.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

DivineGoldd
1743 Bird Street, Glenwood, New Mexico, United States
Phone: 505-539-0267
Email: info@divinegoldd.com
Website: divinegoldd.com

Thank you for choosing DivineGoldd! We are committed to providing you with exceptional jewelry and a great shopping experience.